FAQ

Do you ship globally?

Sorry, we currently only provide shipping to the United States, please confirm.

How long will it take for my order to be delivered?

The entire order processing time is 1 to 2 working days. Delivery time takes 10 to 15 working days. If you are in a remote area, the transportation time may be extended.

What is your payment method?

We accept PayPal and credit card payments via PayPal. For more information, please visit payment method.

Can I cancel my order?

Yes, you can cancel or modify your order within 24 hours after placing the order. If it exceeds 24 hours, the order will not be cancelled.

What should I do if I receive a defective item?

If this happens, we are sorry. We hope to correct all malfunctions immediately. After finding the problem, please contact us immediately (within 30 days after receiving the package) through the “Contact Us” section of our website.

Where is my order?

After placing the order, you will receive an email with tracking information. After we receive your order, it may take 3 to 5 working days.

Do you support returns or exchanges?

Yes, we accept returns. To return the goods, please request us within 30 days of receipt.

How is your website safe?

Very safe. Through the built-in SSL level authentication, your information is safe for us, please feel free to browse and purchase.

Need more help?

Please feel free to contact us by following methods: 

Tel: +86 16510781533

Email: [email protected]

Address: Room 422, Building 1, Zhongyang Haojing, Yingquan District, Fuyang City, Anhui Province, China

(Note: This address does not accept returns. For any return questions, please contact our customer team for help)